1 reviews | Active since Jan 2018
Continues phone calls on Outstanding Account
I continuously receive phone calls from Altech Netstar that my account is outstanding even though the vehicle was sold 6 months ago.
I send them an email to cancel the tracking unit the day I sold the vehicle. I did not receive a response that this was in fact done and I did not follow up on this again. 3 months later the phone calls started…
I then again send an email to cancel the unit and this time I phoned to ensure that this is in fact cancelled. I also paid an additional 4 months that they claimed was outstanding after which they send me a confirmation email that the account has been closed but to date I still receive phone calls that the account is outstanding.
Good Day Bertus,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, kindly note that your account is cancelled and is up to date.
My apologies for the inconvenience.
Kind Regards,
Petronell
Good Day Bertus,
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, kindly note that your account is cancelled and is up to date.
My apologies for the inconvenience.
Kind Regards,
Petronell
