Continue to debit my account after our legal contract lapses

Ref: ********** / ********** 702083

I am very much disturbed by the harassment I am getting from Altech Netstar. In 2013 February I took a car insurance contract with a certain company. They refer Altech Netstar for a tracker. It happened that I withdrew from that insurance company and I wanted to also withdraw from them and they said it is binding for 36 months or I pay a settlement. Then I decided to continue with the contract. In 2016 that contract the contract is supposed to lapse as agreed but Altech Netstar couldn't stop debiting money. I went to the bank to reverse the money but some of the debits were over two and I forfeited the money as per banking rules. In October 2016 I wanted to take another tracking device for another as I had already taken a contract for the first car with another tracking company. I said to the a certain friendly guy called Stan that I cannot take a tracking with you because you have not cancelled my expired contract with you. My legal contract with your company has expired but you still debiting money from my account and that is not the agreement. Our agreement was only for 36 months. He made me hold while cancelling the contract and we took the new one for a different car. Only to receive a bill that I owe R1153.05. I wrote them a letter and told them that I reserve my right to withdraw from this contract with immediate effect. I called several times without winning. I also sent a letter to Lebogang Maile. I even called them and to explain that my legal contract with the company has lapsed and they promised that they will escalate my case. Ever since then she said she will come back to me until today. They have been sending many companies to pursue this matter and every time when I tell explain the case that 36 months legally binding contract with the company has come to an end so with whom did you agree to continue with this contract. They don't give me answers and send a new company and all them promise to come back they never get back to me. I am tired of being harassment as if I am the one owing them instead they are the one owing me. Funny enough the amount has escalated from R8000 something from March 2017 to date. How abnormal their rates are. What happens when the legal contract with the client expires. Do you continue without the consent of the client or do you call the client to notify him/her that the contract is expiring so do you continue or do we stop the services. Please intervene so that I can get what is due to me and let them stop harassing me.

Regards

Kedibone Mahapa ********** 646