MM
Mpho M

1 reviews | Active since May 2016

31 Oct 2017, 14:46

Contact cancelled months ago however i am still getting billed.

for a couple of months i have been reversing debit orders until i contacted the CCC and asked why am i still being debited. the car was sold in march with the tracking device so when i asked why not debit whoever that has the vehicle now as they requested the service not me. till today i am being debited for what it is unclear - Account Number : ********** Contract Number : ********** 901 Cancellation Date : 28/03/2017 i even have a letter that shows that the contract was cancelled - but my account is still debited. spoke to Nokuthula a few minutes ago and she advised that she will investigate and revert back to me. note this is the second time calling about the same incident - and hope this time i wont make the 3rd call next month.

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Replies (1)
Netstar
Netstar's reply31 Oct 2017, 16:24
Official

Good day Mpho

Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise