Concerns about the tracking system

Hi Nester,

I'm still experiencing issues with the tracking device installed in January. I've been receiving false alarms, and I've reported this to you before. You promised to send a technician to check my vehicle, but it's already end of February and no one has arrived. Additionally, my car's mobiliser hasn't been working properly since the installation - sometimes I can't lock it with the mobiliser and have to do it manually.

I'm getting a bit concerned, especially since I'm being asked to pay for the device installation. Could you please follow up on this and let me know when I can expect a technician to visit