Complaint

Good day Kindly be advised I have numerous encounters with Netstar from August, only when I complained on Hellopeter they written amount off.

We Chanelle my dad policy in September and they refusing to do so, they calling my 74 year old dad daily and harassing him to keep contract, we don't want Netstar services. And advised on numerous occasions. We have had other car insurance discovery when we canceled they removed tracker but no Netstar Is forcing my parents to pay and be incorrect. This is utter nonsense. I'm so sick and tired of dealing with them. I'm there daughter and have rights to handle the admin on their polices and they call and confirm with my dad as he is old but Netstar staff was so rude to me telling me I'm third party And they won't take instructions from me instead they harass my dad daily which is bull**** Below is email sent to them

Kindly be advised I am having the same issue with my dad's policy as well, Govender, G - NY***66***2:, we canceled with Dotsure in September, we don't want Netstar services, Netstar Is calling my 74 year old continuously arranging him to keep this policy, I sent numerous emails canceling thus request as I have the authority to cancel and your make a call to my dad on *** to confirm but people in Netstar are making accusations and causing miscommunication between us. I need his account canceled with immediate effect. It is ridiculous how we are being treated by Netstar when we never choose you as our service provider. My parents are old and don't need this kind of arrassmemt. This is bull**** Await your cancellation letter Regards Jane