1 reviews | Active since Mar 2011
Complaint
I have a device fitted with Netstar through my insurance I missed a debit for my premiums and Netstar tried to debit which I expected I then spoke with a lady from Netstar and we arranged that the debit will go through on the 25/09/18 for the outstanding amount however on the 15/09/19 I got a surprise debit from Netstar and they still took the extra with my insurance premium and no one has bothered to give me any explanation I've been waiting for a callback with no luck and I still need answers
Good Day Mr Msibi,
Thank you for you correspondence with Netstar,
Please note we are trying to contact you regarding your complaint.
On behalf of Netstar I would like to extend our sincere apologies for the inconvenience caused
Regards,
Ziyanda
Best regards,
Good Day Mr Msibi,
Thank you for you correspondence with Netstar,
Please note we are trying to contact you regarding your complaint.
On behalf of Netstar I would like to extend our sincere apologies for the inconvenience caused
Regards,
Ziyanda
Best regards,