SN
Sello N
1 reviews | Active since Aug 2015
19 Jun 2024, 06:13
Complain about NETSTAR
Hello there,
Is there anyone who knows what is happening with NETSTAR?
I have their car tracking device installed and for months now I have been receiving SMS's about possible remote jamming and when checking the registration on the SMS isn't mine. They have also called me several times and have requested them to fix their system.
Most of the time they drop the phone while I am talking, last person to do so was the lady called Ntebo who called me at 06:02am (19 June 2024).
Are we actually safe?
I honestly had it with this now and will start shopping around for another tracking company.
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
19 Jun 2024, 07:28Hi Sello,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Best regards,
Netstar's reply19 Jun 2024, 07:28
Official
Hi Sello,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Best regards,
Netstar's replyOfficial
21 Jun 2024, 11:17Hi Sello,
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Regards,
Netstar
Best regards,
Netstar's reply21 Jun 2024, 11:17
Official
Hi Sello,
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Regards,
Netstar
Thank you for taking our call and allowing us the opportunity to assist and resolve your complaint.
Regards,
Netstar
Best regards,
SN
Sello N's updateReviewer Update
25 Jun 2024, 12:57Dear Netstar
Please be advised that this issue is still persisting.
Kindly check your SMS log files, it should tell you everything.
I really think it's time I change tracking company if you guys cant solve this.
Regards
Sello Ngakane
Please be advised that this issue is still persisting.
Kindly check your SMS log files, it should tell you everything.
I really think it's time I change tracking company if you guys cant solve this.
Regards
Sello Ngakane
SN
Sello N's update25 Jun 2024, 12:57
Reviewer Update
Dear Netstar
Please be advised that this issue is still persisting.
Kindly check your SMS log files, it should tell you everything.
I really think it's time I change tracking company if you guys cant solve this.
Regards
Sello Ngakane
Please be advised that this issue is still persisting.
Kindly check your SMS log files, it should tell you everything.
I really think it's time I change tracking company if you guys cant solve this.
Regards
Sello Ngakane
Netstar's replyOfficial
25 Jun 2024, 13:02Good day Sello,
Thank you for highlighting this issue. We will forward your review to our developers for further investigation.
Kind Regards,
Netstar
Thank you for highlighting this issue. We will forward your review to our developers for further investigation.
Kind Regards,
Netstar
Best regards,
Netstar's reply25 Jun 2024, 13:02
Official
Good day Sello,
Thank you for highlighting this issue. We will forward your review to our developers for further investigation.
Kind Regards,
Netstar
Thank you for highlighting this issue. We will forward your review to our developers for further investigation.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
27 Jun 2024, 09:36Good day Sello,
Please be informed that our technical developers have confirmed that matter has been resolved. The issue is still being monitored. If you need any further assistance, please don't hesitate to contact us. We are here to help.
Kind Regards,
Netstar
Please be informed that our technical developers have confirmed that matter has been resolved. The issue is still being monitored. If you need any further assistance, please don't hesitate to contact us. We are here to help.
Kind Regards,
Netstar
Best regards,
Netstar's reply27 Jun 2024, 09:36
Official
Good day Sello,
Please be informed that our technical developers have confirmed that matter has been resolved. The issue is still being monitored. If you need any further assistance, please don't hesitate to contact us. We are here to help.
Kind Regards,
Netstar
Please be informed that our technical developers have confirmed that matter has been resolved. The issue is still being monitored. If you need any further assistance, please don't hesitate to contact us. We are here to help.
Kind Regards,
Netstar
Best regards,