COMPLAIN

I've been using Netstar since last year I think July/August so my car was ****** on the 3rd February 2024 I've reported the case to them, they kind find the car which I understand but my worry is they are quite about everything now they told me last month that my trip report shows until last year 24 September 2023 mind you they were deducting monthly installment without nothing that my tracker isn't working.even now they don't say anything to me I'm the one who always send emails and ask about process.what they did to me is ***** by taking money every month while they know my tracker is not working.they told me I must test the tracker every 6 month but that tracker only two months installed.Honestly im very disappointed about their service,they make me to be suspicious about my ****** car now.ii need answers from them it's been a while now please.