JS
James S

1 reviews | Active since Feb 2019

29 Nov 2023, 12:36

********** company- RUN THE OTHER WAY

Wish I could provide no star. This has been the absolute worst service ever. Tried canceling my account- they say it was agreed to 3 years. Great. Then after 3 years of trying to cancel, the debit order stopped for a bit and then randomly stopped. Asked them in October to cancel AGAIN, no reply. Asked them again in November to cancel, but they said I must wait another month as there's a cancellation period that must be adhered to.

Honestly, flush your money down the toilet before you sign up with them! **********

0
Replies (2)
Netstar
Netstar's reply29 Nov 2023, 12:52
Official
Good day James,

We are terribly sorry about your experience. Please note that we will be sure to get in touch with you to resolve this matter as soon as possible.

Kind Regards,
Netstar
Netstar
Netstar's reply30 Nov 2023, 13:53
Official
Good day James ,

Kindly note that contact has been made with you. We are pleased to let you know that your query has been resolved. Should you require any further assistance please do not hesitate to make contact with us and we will gladly assist.

Kind Regards,
Netstar