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Corrie G

1 reviews | Active since Feb 2022

29 Sept 2025, 11:01

COMMUNICATION!!!!!!

We sold our vehicle and contacted Netstar to install a tracker in the new vehicle. The account is in my husband's name and the consultant needed his permission to make arrangements with me. He contacted my husband via telephone and got the required permission as my husband is out of town. Arrangements made and tracker installed. But after 3 days not yet activated. Phoned the contact centre to be told they cannot activate the tracker as my husband needs to give permission for activation. ***?????? Really.

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Replies (5)
Netstar
Netstar's reply29 Sept 2025, 11:22
Official
Good day Corrie 

Thank you for reaching out to us, we have noted your query and will look into it to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply29 Sept 2025, 13:46
Official
Good day Corrie 

Thank you for reaching out to us, as per our consultants you are being assisted. We appreciate the opportunity to assist you. 

Regards 
Netstar 
CG
Corrie G's update29 Sept 2025, 14:49
Reviewer Update
Thank you for your response. I will only be satisfied once the tracker has been activated. The issue arose because it was installed but not activated at the time of installation.
CG
Corrie G's update30 Sept 2025, 08:58
Reviewer Update
Good morning

Thank you for your assistance, my issue has been resolved.

Regards
Netstar
Netstar's reply30 Sept 2025, 09:13
Official
Good day Corrie 

Thank you for reaching out to us, we are always here to assist you. Have a good day. 

Regards 
Netstar