Clueless??

Communication and feedback seems to be a challenge for Netstar. I am afraid that they are unaware of which assets in my case they are supposed to be monitoring, although my monthly deductions seems to be unchanged. I recently replaced one of my vehicles, but according to a recent telephone conversation I had with one of their service people, I have been paying for the new vehicle which I only received 10 October this year, since at least July of 2025!? I also received a mail today confirming that the unit in the vehicle which I replaced on 10 October, have successfully been activated???