JM
Judith M

1 reviews | Active since Jun 2023

17 Feb 2025, 12:06

Check your panic buttons and apps if they still working.

I no longer get alerts on my phone.

The panic button doesn’t work when I called they said I probably didn’t press it correctly. So the panic button has a procedure and in times of panic I must remember that? I don’t even think the unit is working properly anymore and they don’t maintain their systems. As long as you still paying. I tried to call them, the guy was rude and sent me through to a survey bot.

0
Replies (1)
Netstar
Netstar's reply17 Feb 2025, 12:09
Official
Good day Judith,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate and get back to you.

Kind regards
Netstar