RB
Rika B

1 reviews | Active since Aug 2014

04 Feb 2026, 05:28

Check your debit orders. Netstar take double premies

Netstar deducted a double premie at the end of december 2025. After phoning them earlier in January 2026 and speaking with the most rudest person ever. And saying a refund will be processed. I left it and waited for the refund. No refund received. I waited to see if Netstar will deduct a premie end of January. And yes they did.

0
Replies (2)
Netstar
Netstar's reply04 Feb 2026, 06:54
Official
Good day Rika, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards, 
Netstar

Netstar
Netstar's reply05 Feb 2026, 15:38
Official
Good day Rika 

Thank you for reaching out to us, please be advised that a credit and refund have been processed for you. 

Regards
Netstar