1 reviews | Active since Jul 2016

11 Oct 2017, 14:24

Chartis Life debited monthly on my account

I.D. ********** 108082 Chartis life is debiting my account for years. I've received no contract or even know what amount I'm insured for or for what the insurance is. Please assist me in this regards Can't get hold of them via phone, email or even on their website

0
Replies (3)
Netstar
Netstar's reply11 Oct 2017, 14:47
Official

Good day Mr Kleynhans,

Thank you for the inquiry, however you have posted on the Altech Netstar platform.

Please find details below for Chartis Life, now known as AIG:

***– ***

Kind regards,

Given

's update16 Nov 2017, 15:33
Reviewer Update
I've phoned a few times - No response Mailed 3 times - No response They phoned me once and notified me they will phone back later that afternoon. Did not happen Don't know what to do next
's update24 Nov 2017, 09:01
Reviewer Update
Still waiting for them to contact me. Tried a few times via e-mail or phone This is serious negligence. How should I proceed