Change of Ownership - Customer Queries

<p>I have been a customer of Netstar for 6 years. </p> <p>Every experience I had with their call centre in that time was very challenging, holding for a long time- never returning calls- however I did not have to deal with them often.</p> <p>I sold my car in March 2016 and informed them. (telephone and email).</p> <p>nothing happened. I changed jobs and life got in the way. I attempted again in August 2016. I kept paying the fee during that time. Gave all the detail- email and then finially a answer at the call centre. </p> <p>The promise of sending change of ownership documents and contacting the owner who confirmed to me they want it on their name.</p> <p> </p> <p>Emails in September shows I attempted again in to enquire. The new owner's details added and they confirmed they are waiting for the call. She confirmed she received a call but was unavailable- requested a callback.</p> <p>I informed them that I will reverse my debit order and they will not be paid for I attempted to change this for 6 months.</p> <p>numerous emails were sent- confirmation mails sent-stating that they received the mail.</p> <p>No contact was made.</p> <p>Then I was given to lawers who keep on contacting an threatening me. I phoned emailed shouted and screamed- spoke nicely and requested another answer - personal emails to nompsa and other promisies. I dont know what to do anymore. I keep on receiving threats of blacklisting.</p> <p>I have never been placed under any bad light - and at work it looks like i am not paying bills because of this. </p> <p>No replies to all my emails and promises of consultants have me desperate and without answer.</p> <p> </p>