1 reviews | Active since Aug 2015
Careful of the lack of professionalism and personal information risk
This company is an information risk waiting to happen, I called to get a device transfered from my one vehicle to another. after being sent pillar to post by their consults who enjoy putting customers on hold then transfering them to a random new consultant they then finally booked my fitting. Yesterday I recieved a new contract approval mind you my contract has been there for over a year. The new contract stated new details and another customer's ID number, vehicle details and other important details belonging to this person I have no conact with. When I called to correct this each consultant then transfered me for another few times others even hung up or sent me to the call rating part without help. I have decieded to cancel all my services with Netstar and will not be fitting a new device in the new vehicle they are a danger to us customers
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
