SD
Sthe D

1 reviews | Active since Jun 2018

08 Jun 2018, 14:41

Car written off, device removed by Netstar and I have to continue paying.

I joined netstar November 2017 when I bought my car and this was through budget insurance. In March 2018 I had an accident and the vehicle was written off.

Now in June Netstar contacts me to tell me that they will be debiting my account from June 2018. However I no longer have the vehicle thus I cannot remove the device from one vehicle to the next.

When my vehicle was written off the insurer had me fill in a form for the cancellation and to instruct Netstar to remove the device from the written off car.

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Replies (1)
Netstar
Netstar's reply11 Jun 2018, 12:36
Official

Good Day Mr Dumezulu,

Thank you for your correspondence with Altech Netstar,

Kindly note I have been trying to contact you regarding your Hellopeter complaint. please respond to the email I sent to you.

please accept our apologies for the inconvenience.

Kind regards,


Petronel