Car tracker not active

Item: Netstar
Rating: 4
Author: Andiswa D

My Netstar tracker has not been active since the 5th of May 2025. I have not been able to download trip sheets as the app is only downloading one trip for the Month of May 2025 and they have been deducting for Netstar plus package for each and every month and no missed payment. They keep on disappointing me.

Helpful (0)

Replies (2)

Netstar's replyOfficial

16 Oct 2025, 17:56

Good day Andiswa,

We are terribly sorry for the experience you had with us.

Please note we will look into the matter and get back to you with feedback as soon as possible.

Kind Regards,
Netstar

Best regards,

Netstar's reply16 Oct 2025, 17:56

Official

Good day Andiswa,

We are terribly sorry for the experience you had with us.

Please note we will look into the matter and get back to you with feedback as soon as possible.

Kind Regards,
Netstar

Best regards,

Netstar's replyOfficial

17 Oct 2025, 10:27

Good day Andiswa,

We are pleased to inform you that our Consumer Product Support Team has contacted and attendance is booked for 24 October 2025 at 8am.

We apologize for the inconvenience this may have caused.

If you need further assistance, please don’t hesitate to reach out to us.

Kind Regards,
Netstar

Best regards,

Netstar's reply17 Oct 2025, 10:27

Official

Best regards,

Car tracker not active

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