Car stracker

I am very discussed with Netstar I saw how bad the review are after I did my application and on the very same day sent email for cancellation. They called me on the Tuesday I recorded their call they confirmed they have sent cancellation but Today I am getting a call from Chante to install. My case is Cas-***-WOJ3 and reference 516 229 you guys are ******** and I will ensure that I open a case with my lawyers as you refusing to cancel something that has not installed in my car it's over a week 2 weeks that I sent the email to cancel immediately.