MS
Maxwell S

1 reviews | Active since Feb 2020

31 Aug 2026, 13:49

Car damaged

I took up an car insurence with Dial direct a week ago. They said Netstar technician will come to install tracking device it's part of their insurence requirement.

Technician came and install the tracking device, late on the same my engen had a different sound from the previous one, the follow day I had a oil linkage. Now my engine has oil overywhere and it's dripping down. I got stuck on my way to work.

The same technician came back and saw the problem but he couldn't fix it because the engine is bad.

I dont know why dial direct forced me to take netstar, they broke my car

0
Replies (1)
Netstar
Netstar's reply31 Aug 2026, 13:55
Official
Good day Maxwell, 

Thank you for highlighting this matter with us. 

We are sorry to hear that you have had this experience. 

Please note that this is not the type of service we aim to provide. 

Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards
Netstar