LT
Lebo T

1 reviews | Active since Apr 2021

03 Feb 2025, 07:25

Car Battery Issues Due to Tracker, Frustration with Delayed Technician Availability

I've been having issues with my car battery since Friday. I took my car in for a check-up, and everything seemed fine, including the battery. The technicians from the company were i bought my battery suggested that my tracker might be causing the problem. When I called Netstar on Saturday, they told me their technicians are fully booked until Friday (07/02/2025). This is really frustrating because I can't use my car due to their unit affecting my battery, and I have to jump-start my car every time. This situation is very disappointing not happy at all with their service.

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Replies (1)
Netstar
Netstar's reply03 Feb 2025, 07:34
Official
Good day Lebo,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. 

Please note we will be sure to get our internal team to resolve this matter as soon as possible.

Kind Regards,
Netstar