NM
Nthabiseng M
1 reviews | Active since Oct 2015
18 May 2023, 12:22
Cancelling is a drag!!!
I sold my vehicle in February 28th precisely. I called in today to let Netstar know that I’m cancelling the policy I spoke a agent after holding on the line for a while after I opted to say I’m being hijacked, the gentleman transferred my call where I’ve been waiting for 17 mins with no assistance.
I just want to cancel with you guys!
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
18 May 2023, 12:47Good day Nthabiseng,
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract.
One of our consultants will be in contact with you for assistance.
Kind regards,
Netstar Team
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract.
One of our consultants will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply18 May 2023, 12:47
Official
Good day Nthabiseng,
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract.
One of our consultants will be in contact with you for assistance.
Kind regards,
Netstar Team
We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate your contract.
One of our consultants will be in contact with you for assistance.
Kind regards,
Netstar Team
NM
Nthabiseng M's updateReviewer Update
09 Jun 2023, 10:21I was contacted by Jacqueline on the 22nd to process a refund & was told it would take 7-14 working days today marks 14 working days but to my surprise still no refund what’s happening?
NM
Nthabiseng M's update09 Jun 2023, 10:21
Reviewer Update
I was contacted by Jacqueline on the 22nd to process a refund & was told it would take 7-14 working days today marks 14 working days but to my surprise still no refund what’s happening?