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Palesa M

1 reviews | Active since Sept 2016

10 Aug 2021, 11:21

CANCELLED TRACKING DEVICE BUT DEBIT ORDER DEDUCTED

On the 15th July 2021 I cancelled my contract with Netstar and this was the email received: Please be advised that all cancellations are subject to a 30-day notice period. If a debit order is unpaid / is returned, it will be re-submitted on the 1st of the same month.

WHY IS MY TRACKING DEVICE CANCELLED? If anything had happened who was going to be liable? Please refund my money!!!!!

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Replies (2)
Netstar
Netstar's reply10 Aug 2021, 12:35
Official
Good day Palesa, 

Thank you for your inquiry. Please be advised that if the vehicle was ******  within the 30 days notice period,  Netstar will assist with recovering of the vehicle. 

Kind Regards
Netstar 
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Palesa M's update10 Aug 2021, 14:41
Reviewer Update
Hey nonsens!!!! Return my money cause you are not offering me a service. Don't mess with me!!!