Cancelled and Paid account in full - Still calling to say Outstanding

This account has been requested to be closed exactly 1 year ago…..I paid the amount in full as quoted by Netstar. Yet Netstar still keeps calling me via the *********** people at Hybrid. They call you when you pick up its dead still.

Can you please check your accounts correctly.

I WILL NOT PAY FOR SOMETHING I DO NOT HAVE. I REQUESTED THIS CANCELLATION ON THE 07/02/2018. I PAID THE AMOUNT IN FULL (AS QOUTED) BY YOURSELVES.

I WILL NOT REPEAT MYSELF TO THE 100 *********** HYBRID CONSULTANTS WHO I NEED TO EXPLAIN THE SAME STORY EVERYTIME THEY CALL.

SOMEONE SENIOR TO CONTACT ME FROM NETSTAR.