DE
Dewald E
1 reviews | Active since Jan 2024
21 Jan 2024, 10:15
Cancellation refund
After weeks of attempting to upgrade my Netstar to a early warning system I decided to cancel. I started the cancellation process mid December. Till this day I am struggeling to get any info if my refund was processed. If you send a email to the relevant people there is just no response.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
21 Jan 2024, 10:34 Good day Dewald,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to the relevant department and we will get in touch with you for feedback as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to the relevant department and we will get in touch with you for feedback as soon as possible.
Kind Regards,
Netstar
Netstar's reply21 Jan 2024, 10:34
Official
Good day Dewald,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to the relevant department and we will get in touch with you for feedback as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to the relevant department and we will get in touch with you for feedback as soon as possible.
Kind Regards,
Netstar
Netstar's replyOfficial
22 Jan 2024, 10:49Good day Dewald,
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
Netstar's reply22 Jan 2024, 10:49
Official
Good day Dewald,
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind Regards,
Netstar