PV
Peet V
1 reviews | Active since Jul 2015
27 Jul 2015, 13:02
Cancellation of Service
1. Premium went up from R105.01 to R200.01 in December 2014 without authorizing any value added services.<br> 2. Cancelled service on 23 June 2015, but another premium was deducted on 22 July 2015. Upon inquiry I was told that cancellation is subject to a months notice. I have no documentation that mention such a clause.
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Netstar's replyOfficial
27 Jul 2015, 20:11Hello Peet62,
We will look into your matter, however there is a 20 working day cancellation notice period. I will contact you in the morning to discuss.
Kind regards
Denise
We will look into your matter, however there is a 20 working day cancellation notice period. I will contact you in the morning to discuss.
Kind regards
Denise
Netstar's reply27 Jul 2015, 20:11
Official
Hello Peet62,
We will look into your matter, however there is a 20 working day cancellation notice period. I will contact you in the morning to discuss.
Kind regards
Denise
We will look into your matter, however there is a 20 working day cancellation notice period. I will contact you in the morning to discuss.
Kind regards
Denise