KT
Kgomotso T

1 reviews | Active since Sept 2022

27 Sept 2022, 11:44

Cancellation of account

If I can’t yes give a 0 to this company I would. I cancel my account with the in July 2022 and requested total settlement to cancel and it was sent, which I obliged to. To my surprise, almost 2 months later their collections dept calls me to inform me that I’m owing them. Now it’s becoming evident that companies like this one are out to take advantage of consumers, just to continuously make money from them. They **** people, ignore customers request with the hopes of profiting *******ly. This is worst service I’ve experienced and I don’t recommend business with them

0
Replies (2)
Netstar
Netstar's reply27 Sept 2022, 14:21
Official
Good Day Kgomotso, 

We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance. 

Kind Regards
Netstar 
Netstar
Netstar's reply28 Sept 2022, 17:43
Official
Good Day Kgomotso, 

We are pleased to inform you that your issue has been resolved, and we thank you for bringing the matter to our attention. For any further assistance please don't hesitate to contact us. 

Kind Regards
Netstar