Cancellation nightmare

<p>I have been having the worst experience with Net Star. I have requested the contract to be cancelled in September already as i sold my car and they confirmed it to be cancelled via email and the consultant who assisted me name was Lebo. Lebo then stated my last debit will be in October however to my suprise, Net Star is still deducting from my account.</p> <p>I have emailed and phoned in numerous times but has been told that only Lebo can assist me. All i want to know is why only she can assist me if this is a issue i have with Net Star and not Lebo. But Lebo is not getting back to me which i explained. So how am i going to get this sorted if the person who is supposed to sort this out if she is one of the many bad consultants at Net Star?</p> <p> </p> <p>Please sort this out as i am not only wasting my money AND time on this issue. Was kept on hold for more then 15 minutes just to be told that no one can assist. Utter ****!</p>