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Xichayo

1 reviews | Active since Oct 2024

19 Aug 2025, 20:50

Cancellation mission

I want to cancel, however I am told that I signed for 36 month from the date I even didn't have a car. I use to pay R163, but now I am told that I should pay more than R1000 to settle my account which I disagree with.

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Replies (2)
Netstar
Netstar's reply20 Aug 2025, 06:43
Official
Good day Xichayo,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.

Kind regards,
Netstar

Best regards,

Netstar
Netstar's reply20 Aug 2025, 09:40
Official
Good day Xichayo,

We are pleased to see that our Retentions Team contacted you and you confirmed that you will contact us next year September to cancel the contract.

If you require any further assistance, please don’t hesitate to reach out to us.

Kind Regards,
Netstar

Best regards,