Cancellation fee for write-off vehicle
Shocking service.
Was on hold for more than 10 minutes to speak to someone I could hardly hear, only to be told I must pay almost 10x my monthly installment to cancel service for a vehicle that is a write-off.
My mind is blown. I can safely say I will never deal with this company again. I strongly advise all to stay away. I wish I could take away the support I've given this company by paying for their device.
I hope Netstar realizes that while I may not have a vehicle for them to track right now I will remember this when looking for a tracking company in the future and I will make sure to tell this story to as many people as will listen.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
14 Apr 2021, 17:33Good Day Steve,
Thank you for your inquiry.
We will contact you to assist.
Kind Regards
Netstar
Thank you for your inquiry.
We will contact you to assist.
Kind Regards
Netstar
Netstar's reply14 Apr 2021, 17:33
Official
Good Day Steve,
Thank you for your inquiry.
We will contact you to assist.
Kind Regards
Netstar
Thank you for your inquiry.
We will contact you to assist.
Kind Regards
Netstar
's updateReviewer Update
16 Apr 2021, 08:17We shall see if that ever happens.
's update16 Apr 2021, 08:17
Reviewer Update
We shall see if that ever happens.
's updateReviewer Update
21 Apr 2021, 07:57There probably isn't any point leaving another comment here as there are so many negative reviews of this company that this is sure to be lost.
I did receive a call back, the purpose of which was only to waste my time. There was no resolution here.
I was informed that this is part of T&Cs. As far as I'm concerned Hello Peter is a place to express discontent. If I was disputing T&Cs I'd contact a legal department, not post on a public review forum.
My post expresses my shocking experience and view of Netstar. This company, and the clause written into the T&Cs to squeeze as much money out of 'customers' as possible is shocking.
I did receive a call back, the purpose of which was only to waste my time. There was no resolution here.
I was informed that this is part of T&Cs. As far as I'm concerned Hello Peter is a place to express discontent. If I was disputing T&Cs I'd contact a legal department, not post on a public review forum.
My post expresses my shocking experience and view of Netstar. This company, and the clause written into the T&Cs to squeeze as much money out of 'customers' as possible is shocking.
's update21 Apr 2021, 07:57
Reviewer Update
There probably isn't any point leaving another comment here as there are so many negative reviews of this company that this is sure to be lost.
I did receive a call back, the purpose of which was only to waste my time. There was no resolution here.
I was informed that this is part of T&Cs. As far as I'm concerned Hello Peter is a place to express discontent. If I was disputing T&Cs I'd contact a legal department, not post on a public review forum.
My post expresses my shocking experience and view of Netstar. This company, and the clause written into the T&Cs to squeeze as much money out of 'customers' as possible is shocking.
I did receive a call back, the purpose of which was only to waste my time. There was no resolution here.
I was informed that this is part of T&Cs. As far as I'm concerned Hello Peter is a place to express discontent. If I was disputing T&Cs I'd contact a legal department, not post on a public review forum.
My post expresses my shocking experience and view of Netstar. This company, and the clause written into the T&Cs to squeeze as much money out of 'customers' as possible is shocking.