MB
Mario B

1 reviews | Active since May 2022

08 Dec 2023, 12:32

Cancellation Department Does Not Exist Keep on Debit your Account.

*** does not exist neither does ***, Cancelled policy end of August 2023 still debit my account, Contract already expired now is only month to month, I send communication via email no response to email so don't even try to contact them as they threatened you to black list you on the credit bureau this will be disputed.

0
Replies (2)
Netstar
Netstar's reply10 Dec 2023, 15:44
Official
Hi Mario

We are sorry that you've had this experience. 
In the aim to provide you with the best possible experience and improve where we can, note our professionals will contact you for a better service. 

Kind regards,
Netstar
Netstar
Netstar's reply11 Dec 2023, 15:53
Official
Hi Mario

We are pleased to see that you were contacted and assisted with your query.
We sincerely apologize for the delay and inconvenience caused.
Should you need any further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards, 
Netstar