Cancellation

Call made to Netstar end of March 2023 to cancel my account effective end April 2023 as I was leaving the country on the 23 April 2023. Cancellation noted on my account from what I can recall from the message. Since my arrival in the UK, Netstar has been debiting my account monthly despite me cancelling this account. I have sent emails to the customer service department, to cancellation team even spoke via email to more than 1 person at Netstar. This account is still not cancelled. Now I don’t know who cannot do their job properly but given the unnecessary runaround you are giving me, continually taking money from my account now constitutes as theft as my none of my requests to cancel thus far have been done. Please sort out, I am getting tired of having to deal with different people over a simple cancellation request.

Please contact me over email and then I can provide you with my UK number.