Cancellation

I am lodging this complaint as I am not Happy with kind of service I got from NETSTAR. CV04DV GP is no longer in my possession that car was Reposessed in 2015 of which it was reported to you via Email, to me I feel it was unfair of you to FORCE me to pay for that device as I am clueless who is the new OWNER of that Vehicle. In 2019 I bought a new CAR and kind of service I had with you previously was Good and that is why I chose Netstar to be fitted in my New Car. Only if I knew that it is going to Bring that old contract/car/account back I was gonna choose another service provider. After that I was asked to pay for 2 Cars of which I only have one car in my Possession and Problem started there, and I still maintain that I am not gonna pay for CV04DV GP. You are abusing my rights as a Consumer and you are not doing anything to assist me and Get rid of that OLD Car tracking Device. I still want to continue with my current Tracking device for (HLK 237 FS) and I am willing to pay outstanding premiums. but if this cannot be resolved then I ll have take this MATTER with ICASA/OMBUDSMAN to handle my request. I need a response in writing so that I can Escalate if your response is not positive.