ZD
Zwakele D
1 reviews | Active since Aug 2020
27 Aug 2020, 11:22
Cancellation
I canceled the service on 01 May 2020 and Netstar continued to debit my account, *******ly. I reversed the debit order, and now I get harassed by debt collectors everyday. I’ve called and emailed netstar on this matter and it still hasn’t been resolved. Definitely taking this matter to the ombudsman.
Oh and on top of the ********* business practices, the customer service is trash.
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Netstar's replyOfficial
27 Aug 2020, 17:34Hello Zwakele,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Netstar's reply27 Aug 2020, 17:34
Official
Hello Zwakele,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar