Can't get service or call back

Good Day<br> I have been trying to get Netstar to fix my device for weeks and weeks now and have achieved nothing but poor service and a I don't care attitude.<br> I have received 2 sms's saying my system is faulty. I have then received an email to say my system is working. I have phoned and phoned and phoned to try and get a straight answer but have gotten absolutely nowhere. The Netstar agent tells me to go to the service centre at Greenstone. I drive there all the way from Benoni and they say they have no technicians on site and that I must contact Netstar. They said they would also talk to Netstar on my behalf and that Netstar will call me back. I've been waiting 2 weeks for Netstar to call me back.<br> While all this backwards and forwardiing is going on, I have no idea if my system is working or not. I know for a fact that m y panic button does not work. <br> What is going to happen if I am hijacked this afternoon or my my car ******? Can Netstar track my car or can't they. How am I going to get help if the panic button doesn't work?<br> <br> It feels if Netstar doesn't care one slight bit about customer service or safety.<br> <br> This is pathetic beyond words<br> <br> Netstar should be ashamed of themselves.