Called in today to request my tracing report and the gentleman was more than friendly,made me feel better about the accident that I had,he even enquired if I'm ohk and should go to the Dr if I don't feel fine

Called in today to request my tracing report and the gentleman was more than friendly,made me feel better about the accident that I had,he even enquired if I'm ohk and should go to the Dr if I don't feel fine.The best person ro have in that department we need more people like him especially after a traumatic experience