CB
Christopher Brodie-smith

1 reviews | Active since Jan 2011

05 Apr 2018, 08:50

Call centre never answers!

Have been trying to get through to your contact center to cancel my contract and no one ever picks up. I have tried emailing your customer email address as well. Nothing. Glad I'm canceling.

0
Replies (2)
Netstar
Netstar's reply05 Apr 2018, 11:42
Official

Good Day,

Thank you for your correspondence with Altech Netstar,

As per our telecom, kindly be advised that your cancellation has been processed.

please accept our apologies for the inconvenience.

Kind regards,
Petronel

Best regards,

CB
Christopher Brodie-smith's update05 Apr 2018, 11:44
Reviewer Update
I managed to get through to the call center on the second day and it was resolved. Thank you.