Call Centre incompetence

<p> Received the worst service ever from Netstar Call Centre on 8 July 2016, was put on hold and after more than 5 minutes without checking back in with me as to why I’m on hold. This after the agent was unable to discuss any of the information I required him to look at, long silences and not willing to listen. Had to phone in again only to be told the system is offline and I will be called back... STILL WAITING... hope you are better at finding vehicles than you are at customer service…</p>