1 reviews | Active since Mar 2023
0
I had car tracker with Netstar and last year I sold my car and I called them to canceled the contract. A month after the deducted R40 something rand from my account. I called them to find out why they still deducting from my account and I can't remember what they said is for. They then said I must stay on the line and they will put me through that department and I spoke to someone who helped to cancel it. So for the past 3 months I have been returning the money because they still deducting. On Monday I received the call that says my account is on arrears and I explain to the lady what happened. To my surprise I just received this sms from them and I am so frustrated that somebody is not doing her work. Here is their message: Immediate payment required on your arrear Netstar vehicle tracking device. If payment is not received your name and ID: might be listed on the Credit Bureau thus affecting your credit rating. Outstanding Balance R114.15 FNB Br/Code: ***, Contact Number: ***
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Netstar
Thank you for reaching out to us, we have noted your query and would like to further assist you.
We will look into this and provide feedback.
Regards
Netstar
