1 reviews | Active since Aug 2017

10 May 2024, 13:28

********* Business Practice

I had initially take out a contract with them on my business name. The consultant placed the contract on my personal name. When I asked to cancel due to the business being shut down, I had the complete run around from them. Eventually they agreed to a payment plan which I honored despite being unemployed. Paid that off and though it was done. 2 days ago I got a call from a collections company. I asked them to go back to Netstar and query why I am being asked to pay over R10k after making a settlement and payment arrangement. Nobody got back to me. The same day, they listed me as a default on ITC. What the hell kind of company does this to people. NEVER will i deal with this company again as it seems that they are out to rob the public.

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Replies (2)
Netstar
Netstar's reply10 May 2024, 13:56
Official
Hi Rakesh, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards, 
Netstar

Netstar
Netstar's reply13 May 2024, 11:52
Official
Hi Rakesh, 

Thank you for taking out call and allowing us an opportunity to assist with your request. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar