CJ
Chevonne J
1 reviews | Active since Feb 2020
03 Nov 2023, 08:40
Bunch of *******
Countless times I have tried to cancel this account, since 2022 your *********** staff could not assist me and now you feel that you can default me are you crazy. I was even told that my ID number does not exist on your data base.
I paid in advance, I gave my 30 days notice and yet no cancellation
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
03 Nov 2023, 08:44Hi Chevonne,
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
One of our professionals will be in contact with you to further discuss and sort out this problem.
Regards,
Netstar
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
One of our professionals will be in contact with you to further discuss and sort out this problem.
Regards,
Netstar
Netstar's reply03 Nov 2023, 08:44
Official
Hi Chevonne,
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
One of our professionals will be in contact with you to further discuss and sort out this problem.
Regards,
Netstar
Thank you for taking the time to contact us.
We apologize for the service you have received, and would like the opportunity to assist you.
One of our professionals will be in contact with you to further discuss and sort out this problem.
Regards,
Netstar
CJ
Chevonne J's updateReviewer Update
03 Nov 2023, 10:43Again your staff are ***********. Numfundo told me thrice on the call that my Id number is not my ID number. Imaaaagine. Imagine I tell you your name is not your name.
CJ
Chevonne J's update03 Nov 2023, 10:43
Reviewer Update
Again your staff are ***********. Numfundo told me thrice on the call that my Id number is not my ID number. Imaaaagine. Imagine I tell you your name is not your name.
Netstar's replyOfficial
03 Nov 2023, 15:04Hi Chevonne,
Thank you for taking our call and allowing us an opportunity to assist with your complaint.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your complaint.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply03 Nov 2023, 15:04
Official
Hi Chevonne,
Thank you for taking our call and allowing us an opportunity to assist with your complaint.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your complaint.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar