Blacklisting threats by Netstar

I have been trying since 15 January 2023 to cancel my two contracts. I gave the required notice but by 1 March Netstar had not responded. My debit order continued to go through so I reversed it for the months of March and April. I wrote once agin, in the first week of March to Netstar, notifying them that I had cancelled the contract. They sent me an automated response stating that they would attend to my query in two days. To date (6 weeks later), I have still not had a response.

I have had two telephone calls from them in the last two weeks, requesting payment and have related the story, as above on both occasions. This morning I received, once again an immediate request for payment, failing which I could be listed as a default payee on credit bureau.

This is simply unacceptable. Netstar has failed to respond to any of my requests via various forms of communication and their service is appalling.

I would run a mile and use any other tracking service BUT them!