NC
Nozi C.

1 reviews | Active since Apr 2021

22 Jan 2026, 11:58

Blacklisters

I do not understand why I have been escalated to your attorneys for amount of R208. When my cover was included on my insurance which is Budget Insurance. I never gave Netstar permission to debit from my account, neither did I receive any communication with regards to this change. I missed your call on Monday, but now why am I being given the run around when I have reached out. How am I escalate for a payment I disputed 2 weeks ago? Why are you not resolving this with Budget Insurance? Since all my payments with them are up to date?

0
Replies (2)
Netstar
Netstar's reply22 Jan 2026, 12:03
Official
Good day Nozi,

Thank you for highlighting this matter with us. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar

Best regards,

Netstar
Netstar's reply23 Jan 2026, 13:00
Official
Good day Nozi,

We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist

Kind regards,
Netstar

Best regards,