1 reviews | Active since Nov 2017
Bitter disappointment with Customer Service
I have been trying to get hold of Netstar for 5 days to cancel a contract and activate a new one. Three emails to customer service as well as one to the Cape Town sales manager, Brent Robarts, have gone unanswered. They neither responded to my emails nor called me on my cell, which I included in my emails.
Good Day Judy
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our retention's department and will be in contact with the response.
Kind regards,
Petronell
Good Day Judy
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your inquiry has been escalated to our retention's department and will be in contact with the response.
Kind regards,
Petronell