IS
Ian S

1 reviews | Active since Mar 2022

06 Mar 2026, 07:24

Beyond Poor Service

Yoh.....the service is bad....beyond bad....You will think that you dealing with a government institution.When you call BUSINESS SALES it says that they operate from Mon-Fri from 7am-6pm.....but I called at 07:08 this morning and it still said I contacted them after their operating hours....How is it possible for a big company like Netstar can't even sort that error out They also never personally call back when you choose the CALL BACK option.An "Automated Caller" will call you back and you will automatically join the queue again until the line cuts after 30 min of waiting

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Replies (1)
Netstar
Netstar's reply06 Mar 2026, 07:38
Official
Good day Ian, 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you. 

Kind regards 
Netstar