IJ
Insauf J

1 reviews | Active since May 2024

08 May 2024, 13:07

Better. Worst service no communication!!!

It’s 2024 I canceled my insurance/ tracker at the beginning of 2023 when I sold my car. Needless to say I still received invoices from Netstar. Even after calling them on many occasions and speaking to different agents I’m still receiving a statement also they have handed my account over to a third party. The service at Netstar is shocking. Literally no one knows anything.

0
Replies (3)
Netstar
Netstar's reply08 May 2024, 13:14
Official
Hi Insauf, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards,
Netstar

Netstar
Netstar's reply08 May 2024, 17:38
Official
Hi Insauf, 

Thank you for reaching out to us. 

Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.

Regards, 
Netstar 

Netstar
Netstar's reply09 May 2024, 11:59
Official
 Hi Insauf, 

Thank you for taking our call and allowing us an opportunity to assist with you request. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar