ML
Mosima L

1 reviews | Active since Oct 2020

22 Nov 2023, 19:21

Being added to things without my consent

They add you to things that you did not give consent for to add their fees. What a *******

0
Replies (5)
Netstar
Netstar's reply23 Nov 2023, 08:21
Official
Good day Mosima 

We have noted your query and would like to assist in anyway we can. One of our consultants will look into this and contact you to further assist. 

Regards 
Netstar 
Netstar
Netstar's reply23 Nov 2023, 17:01
Official
Good day Mosima 

Kindly note as per our retentions agent, your value added service has been cancelled. Thank you for reaching out to us. 

Regards 
Netstar 
ML
Mosima L's update26 Nov 2023, 23:31
Reviewer Update
I did receive the call but to date have not received any feedback on the matter.
ML
Mosima L's update26 Nov 2023, 23:33
Reviewer Update
Awaiting written formal confirmation that cancelation has been made.
Netstar
Netstar's reply27 Nov 2023, 08:16
Official
Hi Mosima,

Please note that the requested confirmation letter has been sent to you.
Should you need any further assistance please don't hesitate to reach out and we will be happy to assist.

Kind regards,
Netstar