1 reviews | Active since Jul 2013
Been trying to cancel account for 6 months
I've been trying to cancel my account for over 6 months. The tracking unit has never worked properly and the SARS logbook feature has never worked.<br> <br> Every time I call I get to a different person and get given a different amount that I owe even though I gave the required 1 months notice last year. The last time I managed to speak to someone at Netstar I was told that I had signed a 3 year contract and I was trying to cancel early. This is the 1st time I've ever been told this and I did not agree to a three year contract. FYI my contract was initially taken in 2010 and Netstar have constantly had problems with this account. I've been handed over to a collection agency who don't care that I'm disputing the account and that the amount being claimed by Netstar is incorrect.
Please note you that your contract is cancelled without settlement.
Kind Regards.
Thando Qinisile.
Please note you that your contract is cancelled without settlement.
Kind Regards.
Thando Qinisile.
