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stoffel.van.zyl stoffel.van.zyl

1 reviews | Active since Jul 2016

28 Jan 2025, 07:34

Been trying for months to get them to cancel my contract, but they won't. I've called and emailed and they don't respond They keep debiting my bank account, and every time I write back the debit order it costs me money I think their service and administra

Been trying for months to get them to cancel my contract, but they won't. I've called and emailed and they don't respond They keep debiting my bank account, and every time I write back the debit order it costs me money I think their service and administration is very poor What can I do to get the necessary attention

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Replies (3)
Netstar
Netstar's reply28 Jan 2025, 07:47
Official
Good day Stoffel 

We have noted your query and are sorry to hear about your experience. we would like to look into this for you and contact you to further assist you. 

Regards 
Netstar 
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stoffel.van.zyl stoffel.van.zyl's update28 Jan 2025, 08:48
Reviewer Update
Why dont you reply on miills and phone calls. If you phone Netstar. You never get hold of any person to assist you??

Netstar
Netstar's reply28 Jan 2025, 08:52
Official
Good day Stoffel, 

We are sorry to hear about your experience. Please note we are still investigating the matter and will revert back to you. 

Kind regards 
Netstar