Be careful when dealing with Netstar

After canceling my account with Netstar with immediate effect on 9 December 2024 I am still being billed for a non existing service. Whilst their call center staff are very good at playing pass the call, there is no way to talk to a knowledgeable person about the situation. If Netstar cannot even trace a customer account, how the hell will the be able to trace a ****** vehicle!